Adelaide Casino Visitor Guide

Frequently Asked Questions

Booking T&Cs

When submitting a booking or purchase from www.skycity.com.au, you accept the terms and conditions set out here.

Location

The venue's prime location in the heart of the city and within the iconic Riverbank Precinct, is your springboard to the very best of Adelaide.

Check-in + Check-out

Check-in is from 3:00pm and check-out before 11:00am. Should you require an early check-in or a late checkout, please call one of the venue's Luxury Experts on (8) 7077 3588.

Getting here

Parking

Please note that you will be required to present your booking confirmation upon arrival at the entrance of the carpark.

Swimming Pool + Spa Pool

The Eos Leisure Deck is open from 5am to 10pm daily. Access for Eos Hotel guests is complimentary.

 

Gymnasium

The venue's state-of-the-art Gymnasium is open 24 hours daily.

Wi-Fi T&Cs 

When connecting to a EOS Wi-Fi, you accept the terms and conditions set out here.

Dining at Eos by SkyCity

With unique 10 Bars & Restaurants on offer across the SkyCity precinct, there is something for every taste. Advance reservations are strongly recommended: BOOK NOW

Breakfast

Breakfast is available to be enjoyed at iTL each morning, from 7:00am to 10:30am (additional costs apply): Menu

Smoking Policy

Eos by SkyCity is a 100% smoke-free property, including the use of e-cigarettes. Failure to comply may result in a financial penalty.

Infants

The venue provides a range of amenities, to ensure a comfortable stay for the venue's littlest of guests. To request from the venue's range of Stokke high chairs, BabyBjorn bouncers and more, please call one of the venue's Luxury Experts on (8) 7077 3588.

 

Dress code

Eos by SkyCity is a destination that has been thoughtfully designed for the pleasure seekers. The venue encourages all guests to keep a standard minimum dress code of ‘smart casual’ at all times during their stay.

 

Group Bookings

For reservations of five or more of the venue's luxurious rooms & suites, please email the venue's dedicated Groups Team via: [email protected]

Corporate Bookings

Experience extraordinary business travel. Contact the team today for the best in corporate rates and rewards: [email protected] 

 

Media + Partnerships

The venue welcomes requests to share Eos by SkyCity’s story and the extraordinary moments that the venue curates. Please complete the enquiry form and the venue's team will be in contact shortly. 

Business Centre

Eos by SkyCity does not feature a business centre, though The venue offers free Wi-Fi throughout and printing/copying can be accommodated by the team where required.

Bag Storage

Baggage storage can be arranged pre and post check-out at the concierge’s desk without charge.

Eos at Home

Experience extraordinary at home, with a curated selection of the venue's favourite Eos pieces: SHOP NOW

Mini Bar

In collaboration with local artisan producers, The venue has curated a range of distinctive South Australian products for you to indulge, available in the venue's suites. If you would like all, or any part of your mini bar removed from your room before you check in please let the venue know via email.

Preauthorisation

A $200.00 pre-authorisation will be collected on arrival for all room types, which can be used to cover incidentals incurred on your final account. The timeframe for release can vary between financial institutions, with an average release time of 7 – 10 business days. Please note: a $500 pre-authorisation applies for cash bonds.

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